Click the link below to download a copy of our Complaints Policy
Click the link below to download a copy of our Housing Ombudsman Complaints Self-Assessment 2025
YMCA Cheltenham
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Close
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About Us
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Our Core Services
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Get Involved
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News & Events
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YMCA
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What we do
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Find Where You Belong
Complaints & Comments
At YMCA Cheltenham, we strive to deliver the best possible service to everyone we work with. We understand that sometimes things don’t go as planned, and when that happens, we’re committed to putting it right. Your feedback, whether it’s about something we could improve or a positive experience you’ve had, helps us to grow and better serve our community. If you have any comments or concerns, please get in touch—we’re here to listen. And if we’ve gone the extra mile, we’d love to hear that too!
Click the link below to download a copy of our Housing Ombudsman Service Improvement Report 2025
Annual Complaints Performance and Service Improvement Report 2025
If you still need to speak with us, or provide further information, contact us below.
Contact Form
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Housing Ombudsman Service
PO Box 1484
Unit D
Preston
PR2 0ET