Housing Support Worker at Vittoria Walk

GET INVOLVED – WORK FOR US – BE DRIVEN BY THE GOOD WE DO

Do you want to make a genuine difference to society and for those in need?

Are you looking for your next exciting challenge?

Do you want to work for an organisation that cares about you, values you and looks forward to what we can do together?

Then come and join the team at YMCA Cheltenham as a Housing Support Worker.

We are looking to recruit two Housing Support Workers, based in Cheltenham, with a sense of social purpose to help improve the lives of others and make a lasting difference in the lives of children and adults throughout the County of Gloucestershire.

In return, you will receive a generous pension, life assurance, excellent ancillary benefits and you will become part of the YMCA Cheltenham family.

Being part of YMCA Cheltenham includes free gym membership for you and your household, as well as being invited to our fun and annual events exclusively for you and your family. You will also have access to and be in receipt of training and professional development opportunities for your entire career with us.

The role is 37.5 hours a week, working on a rota basis with weekend work.

Salary up to £25,094 per annum, dependent on relevant skills, experience, and qualifications.

ABOUT YOU

We are inviting applications for the permanent role of Housing Support Worker to be part of our Housing Team in Cheltenham, based at Vittoria Walk.    

If you can work with tact and diplomacy, apply judgement and common sense, and react sensitively and with emotional intelligence when dealing with the complex or sensitive circumstances of vulnerable people, then this is the perfect role for you. 

Ideally, you will have had previous experience of paid or volunteer work in a similar housing support environment role and have a Level 3 in a relevant qualification (or a desire to work with us to achieve this).

ABOUT US

YMCA Cheltenham, founded in 1855, is a registered charity and has become a leading provider of supported housing for the most vulnerable in Cheltenham and Gloucester, alongside other works sports facilities, affordable housing and other charitable activities.

Organisational Values

YMCA Cheltenham is an organisation founded on Christian values and, as such, employees may encounter behaviours, artefacts, or other elements particular to or representative of the Christian faith in their workplace.

As an organisation founded on the Christian Faith, YMCA Cheltenham draws its Values from the Bible, principally as described in Micah 6:8. Our Values are therefore expressed as follows:

 
OUR VALUES

YMCA Cheltenham will OPERATE with Equity, Integrity, Openness and Honesty.

YMCA Cheltenham will ENGAGE with Empathy, Kindness, Generosity and Grace.

YMCA Cheltenham will BE Thoughtful, Discrete, Ethical and Respectful to all.

Employees are not required to adhere to the Christian faith, nor any faith, and no such consideration is made by the organisation in employment choices nor in delivering its services – however, we do expect all employees to demonstrate the list of Values shown while in the workplace.

ABOUT THE ROLE

The Housing Support Worker’s role is to work as part of a committed and capable team to provide housing related support to those who need our help, supporting them to achieve their aspirations for future housing and independent living. The Housing Support Worker also helps to maintain a safe and supportive living environment for vulnerable people and to help manage any additional support needs of residents through various engagement methods.

ABOUT WHAT WE OFFER

The organisation recognises that employees need down time, or time off, so time will be given off after working shifts to ensure that you can achieve a great work-life balance.  

We provide:

• 28 days annual leave (which goes up after two years length of service up to a maximum of a further 5 days annual leave) which includes bank holidays.
• Two additional wellbeing days, for full time employees (pro-rated for part time employees).
• Colleague discount and rewards from hundreds of leading retailers, restaurants and destinations.
• Cycle to work scheme.
• Generous contributory pension scheme.
• Company sick pay.
• Life Assurance of two times your salary, for peace of mind for your loved ones.
• Free Health club cash plan, which offers money off glasses, dentistry and provides GP and consultant support. This also provides independent personal, workplace and financial advice.
• Be surrounded and inspired by our team of passionate, dedicated people.
• Free use of the organisation’s sports facilities.
• Comprehensive training programme for all staff across the organisation to help develop each and every member of the team.

We are committed to creating a dynamic and diverse workforce and welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. We have procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.

YMCA Cheltenham is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all our staff and volunteers to share this commitment.

The successful candidate will need to demonstrate that they have the mandatory and legally required evidence to work in the UK prior to starting with the organisation.