

GET INVOLVED – WORK FOR US – BE DRIVEN BY THE GOOD WE DO
Are you looking for your next exciting challenge?
Would you like to work for a local charity making a real difference?
Do you want to help improve the lives of others?
Then come and join our team – it’s exciting, challenging and so rewarding.
We are looking to recruit a Voids and Repairs Coordinator with a sense of purpose to help improve the lives of others and make a lasting difference in the lives of children and adults.
In return, you will receive training and professional development opportunities, a generous pension, life assurance, excellent ancillary benefits and be part of the YMCA Cheltenham family – including free gym membership and being invited to our fun and annual events for you, your colleagues and even family members.
The role is 37.5 hours a week, working Monday to Friday.
The salary is between £25,095 per annum to £29,199 per annum, dependent on relevant skills, experience and qualifications
ABOUT YOU
We are inviting applications for the role of Voids and Repairs Coordinator for YMCA Cheltenham.
To be successful in this role, it is desirable that you have previous experience of working as a Voids and Repairs Coordinator (i.e. a Property Coordinator) and have a Level 3 in a relevant qualification (or a desire to work with us to achieve this).
Previous experience of working in social Housing and Void turnaround would be an advantage.
You should be organised, able to meet deadlines, be able to communicate effectively, be tactful and diplomatic, attentive to detail, have good problem-solving skills, and excellent interpersonal skills.
ABOUT US
YMCA Cheltenham, founded in 1855, is a registered charity and has become a leading provider of supported housing in in the area, alongside other works including the provision of sports facilities, affordable housing and other charitable activities.
Since 2014 we have grown from having just one supported housing project of 50 beds to being able to offer hundreds of beds every night, including long-term affordable accommodation, low to high level supported accommodation, and emergency homeless provision in Cheltenham and Gloucester.
YMCA Cheltenham is an organisation founded on Christian values and, as such, employees may encounter behaviours or vestiges particular to, or representative of, the Christian faith in the work-place. Employees are not required to adhere to the Christian faith or any faith, and no such consideration is taken into account by the organisation when making employment choices or in delivering its services.
ABOUT THE ROLE
The Voids and Repairs Coordinator is a newly formed role in a relatively new Property and Maintenance department. It is an opportunity for a highly skilled co-ordinator with an administrative background to support the Senior Property Manager.
The role will help ensure that the Property and Maintenance Department runs smoothly, and that Voids are managed from start to finish with great communication between all departments, including external contractors and Housekeepers.
You will be part of a small busy team providing day to day support to the organisation. Your main focus will be void management, as well as acting as the first point of call for day to day repairs and maintenance queries, alongside emails and administrative tasks. Alongside that you will assist the Property Senior Manager and Maintenance Team in providing ad hoc project support as and when required, maintaining and providing documents to set deadlines.
You will be expected to exercise initiative and be a self-starter – understanding and identifying where your work can make the greatest impact in achieving the Charity’s aims and objectives.
You must also be highly competent in office technologies, including Microsoft 365, cloud-based systems and be able to pick-up in-house systems easily.
ABOUT WHAT WE OFFER
We offer a salary for this position of between £25,095 per annum to £29,199 per annum. The salary is dependent on relevant skills, experience and qualifications.
The organisation recognise that employees need down time, or time off, so time will be given off after working shifts to ensure that you can achieve a great work-life balance.
We provide a generous contributory pension, 28 days holiday inclusive of Public Holidays (increasing after 2 years with an additional extra day of holiday, up to a maximum of an additional 5 days), 2 additional wellbeing days a year, and up to 20 days sick pay per annum. The organisation also offers non-contractual benefits such as life assurance and free use of the organisation’s sports facilities. We provide a comprehensive training programme for all staff across the organisation and have a commitment to helping staff progress and develop.
We are committed to creating a dynamic and diverse workforce and welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. We have procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
YMCA Cheltenham is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all our staff and volunteers to share this commitment.
The successful candidate will need to demonstrate that they have the mandatory and legally required evidence to work in the UK prior to starting with the organisation.
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Job Features
Job Category | Central Office |
Salary | £25,095 - £29,199 D.O.E |
Hours | 37.5 |