MAKE A DIFFERENCE – WORK FOR US AND DO GOOD
Are you looking for your next exciting challenge?
Do you want to make a real difference?
Do you want to work in an organisation that really cares about you and what you do?
Then join us here at Cheltenham YMCA.
We are looking for night-team members with a sense of purpose to help improve the lives of others and who will help us maintain the highest levels of support we can provide to those who need us most.
In return, you will receive generous holiday entitlement, healthcare benefits, training and professional development, as well as 2 additional well-being days a year. You will also receive a generous pension, life assurance and be part of the YMCA Cheltenham family – including free gym membership and being invited to our fun and annual events just for you.
Salary up to £25,490 per annum depending on relevant skills, experience and qualifications.
ABOUT YOU
We are inviting applications for Night Concierge staff to be part of our Housing Team in Gloucester.
This is an exciting time to join us as we open new services in the city and deliver a game-changing service delivery model designed to prevent the catastrophe of repeat homelessness, which we call The PATHWAY HOME.
If you can work with tact and diplomacy, apply judgement and common sense, and react sensitively and with emotional intelligence when dealing with the complex or sensitive circumstances of vulnerable people, then this is the perfect role for you.
Ideally, you will have had previous experience of paid or volunteer work in a similar role and have a Level 3 in a relevant qualification (or a desire to work with us to achieve this).
ABOUT US
YMCA Cheltenham, founded in 1855, is a registered charity and has become a leading provider of supported housing in Cheltenham and Gloucester, alongside other works including the provision of sports facilities, affordable housing and other charitable activities.
Since 2014 we have grown from having just one supported housing project of 50 beds to being able to offer more than 250 beds every night, including long-term affordable accommodation, low to high-level supported accommodation, and emergency homeless provision.
YMCA Cheltenham is an organisation founded on Christian values and, as such, employees may encounter aspects of the workplace particular to, or representative of, the Christian faith. Employees are not required to adhere to the Christian faith or any faith, and no such consideration is taken into account by the organisation when making employment choices or delivering its services.
ABOUT THE ROLE
The Night Concierge role is responsible for the support, safety and security of all residents between 8.00 pm and 8.00 am on a shift pattern. This role is an opportunity to build on the work undertaken by support workers during the daytime hours. The role will also involve making sure those in our duty of care are safe and secure throughout the night.
ABOUT WHAT WE OFFER
We offer a salary for this position up to £25,490 per annum depending on relevant skills, experience and qualifications, working 40 hours on a shift pattern which includes working evenings and weekends.
The organisation recognise that employees need downtime, or time off, so time will be given off after working shifts to ensure that you can achieve a great work-life balance.
We provide a contributory pension, paid overtime, 28 days holiday inclusive of Public Holidays (increasing after 2 years with an additional extra day of holiday, up to a maximum of an additional 5 days) and a further 2 well-being days. We also provide up to 20 days sick pay per annum.
The organisation also offers non-contractual benefits such as life assurance, a bike-to-work scheme and free use of the organisation’s sports and gym facilities. We provide a comprehensive training programme for all staff across the organisation and are committed to helping staff progress and develop their career, as well as increase their salary levels.
We are committed to creating a dynamic and diverse workforce and welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. We have procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
YMCA Cheltenham is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all our staff and volunteers to share this commitment.
For more information right-click and Save link as…Night Concierge Job Description linked here
Job Features
| Job Category | Housing Support |
| Hours | 40 hours per week |
| Salary | Up to £25,490 per annum |
