GET INVOLVED – WORK FOR US – BE DRIVEN BY THE GOOD WE DO
Are you looking for your next exciting challenge?
Would you like to work for a local charity making a real difference?
Do you want to help improve the lives of others?
Then come and join our team – it’s exciting, challenging and so rewarding.
We are looking to recruit a Night Concierge with a sense of purpose to help improve the lives of others and make a lasting difference in the lives of children and adults.
In return, you will receive training and professional development opportunities, a generous pension, life assurance, excellent ancillary benefits and be part of the YMCA Cheltenham family – including free gym membership and being invited to our fun and annual events for you, your colleagues and even family members.
The role is 40 hours a week, working on a rota basis with weekend work. The shifts are on a rota where you work 4 days on and 4 days off 8 pm to 8 am.
The salary is up to £26,767 per annum, depending on relevant skills, experience and qualifications.
ABOUT YOU
We are inviting applications for a Night Concierge to be part of our Housing Team in Gloucester.
This is an exciting time to join us as we open new services in the city and deliver a game-changing service delivery model designed to prevent the catastrophe of repeat homelessness, which we call The PATHWAY HOME.
If you can work with tact and diplomacy, apply judgement and common sense, and react sensitively and with emotional intelligence when dealing with the complex or sensitive circumstances of vulnerable people, then this is the perfect role for you.
Ideally, you will have had previous experience of paid or volunteer work in a similar role and have a Level 3 in a relevant qualification (or a desire to work with us to achieve this).
ABOUT US
YMCA Cheltenham, founded in 1855, is a registered charity and has become a leading provider of supported housing in the area, alongside other works including the provision of sports facilities, affordable housing and other charitable activities.
Since 2014 we have grown from having just one supported housing project of 50 beds to being able to offer hundreds of beds every night, including long-term affordable accommodation, low to high-level supported accommodation, and emergency homeless provision in Cheltenham and Gloucester.
YMCA Cheltenham is an organisation founded on Christian values and, as such, employees may encounter behaviours or vestiges particular to, or representative of, the Christian faith in the workplace. Employees are not required to adhere to the Christian faith or any faith, and no such consideration is taken into account by the organisation when making employment choices or delivering its services.
ABOUT THE ROLE
The Night Concierge role is responsible for the support, safety and security of all residents between 8:00 pm and 8:00 am on a shift pattern. This role is an opportunity to build on the work undertaken by support workers during the daytime hours. The role will also involve making sure those in our duty of care are safe and secure throughout the night.
ABOUT WHAT WE OFFER
We offer a salary for this position of up to £26,767 per annum, depending on relevant skills, experience and qualifications. The role is 40 hours a week, working on a rota basis with weekend work. The shifts are on a rota where you work 4 days on and 4 days off and from 8 p.m. to 8 a.m.
The organisation recognises that employees need downtime, or time off, so time will be given off after working shifts to ensure that you can achieve a great work-life balance.
We provide a generous contributory pension, 28 days holiday inclusive of Public Holidays (increasing after 2 years with an additional extra day of holiday, up to a maximum of an additional 5 days), 2 additional wellbeing days a year, and up to 20 days sick pay per annum. The organisation also offers non-contractual benefits such as life assurance and free use of the organisation’s sports facilities. We provide a comprehensive training programme for all staff across the organisation and have a commitment to helping staff progress and develop.
We are committed to creating a dynamic and diverse workforce and welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. We have procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
YMCA Cheltenham is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all our staff and volunteers to share this commitment.
The successful candidate will need to demonstrate that they have the mandatory and legally required evidence to work in the UK prior to starting with the organisation.
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Job Features
| Job Category | Housing Support |
| Salary | Up to £26,767 D.O.E |
| Hours | 40 hours a week |
