GET INVOLVED – WORK FOR US – BE DRIVEN BY THE GOOD WE DO
Are you looking for your next exciting challenge?
Would you like to work for a local charity making a real difference?
Do you want to help improve the lives of others?
Then come and join our team – it’s exciting, challenging and so rewarding.
We are looking to recruit a Child Contact Supervisor and Administrator with a sense of purpose to help improve the lives of others and make a lasting difference in the lives of children.
In return, you will receive training and professional development opportunities, a generous pension, life assurance, excellent ancillary benefits and be part of the YMCA Cheltenham family – including free gym membership and being invited to our fun and annual events for you, your colleagues and even family members.
The role is 37.5 hours a week, working on a rota basis with weekend work.
The salary is between £23,900 per annum to £27,809 per annum as a full-time salary. The salary is dependent on relevant skills, experience and qualifications.
About us
The work of our Child Contact Centre is part of Family Space, our service based in West Cheltenham, which works with families across a wide range of activities, including mum groups, befrienders, playgroup, and school holiday activities.
As part of this work, you will have a chance to see real life-changing results from your work as you help us to:
- Develop people’s appreciation of themselves and their families giving a sense of hope to those who may struggle with life.
- Encourage good quality and positive family relationships, especially between parents, carers, and children.
- Help mobilise partner organisations and churches to serve the community.
- Provide spaces where parents and children can feel safe.
YMCA Cheltenham, founded in 1855, is a registered charity and has become a leading provider of supported housing in the area, alongside other works including the provision of sports facilities, affordable housing and other charitable activities.
Since 2014 we have grown from having just one supported housing project of 50 beds to offering hundreds of beds every night, including long-term affordable accommodation, low to high-level supported accommodation, and emergency homeless provision in Cheltenham and Gloucester.
YMCA Cheltenham is an organisation founded on Christian values and, as such, employees may encounter behaviours or vestiges particular to, or representative of, the Christian faith in the workplace. Employees are not required to adhere to the Christian faith or any faith, and no such consideration is taken into account by the organisation when making employment choices or in delivering its services.
About the Role
The Contact Centre Supervisor and Administrator will be working for the Family Space Contact Services to supervise the contact between a child and a parent they don’t live with.
To be successful in this role, you should be organised, able to meet deadlines, able to communicate effectively, be tactful and diplomatic, attentive to detail, have good problem-solving skills, and have excellent interpersonal skills.
What we offer
We offer a salary for this position of £23,900 per annum to £27,809 per annum as a full-time salary. The salary is dependent on relevant skills, experience and qualifications.
We provide a generous contributory pension, 28 days holiday inclusive of Public Holidays (increasing after 2 years with an additional extra day of holiday, up to a maximum of an additional 5 days), 2 additional well-being days a year, and up to 20 days sick pay per annum. The organisation also offers non-contractual benefits such as life assurance and free use of the organisation’s sports facilities. We provide a comprehensive training programme for all staff across the organisation and have a commitment to helping staff progress and develop.
We are committed to creating a dynamic and diverse workforce and welcome applications from all suitably qualified candidates regardless of their age, gender, disability, race or ethnicity, sexual orientation or faith. We have procedures in place to ensure that all applicants are treated fairly and consistently at every stage of the recruitment process.
YMCA Cheltenham is wholly committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all our staff and volunteers to share this commitment
For more information right-click and Save link as…Senior Support Worker Job Description linked here
Job Features
| Job Category | Family Space |
| Salary | £23,900 per annum - £27,809 per annum |
